Terms of Service
Governing the use of PulseRTC developer credentials, prepaid minute bundles, LiveKit SFU relaying, and Conversational Voice AI APIs.
01. Developer Credentials & Multi-Tenant Isolation
Each tenant receives isolated App IDs (prtc_...) and App Secrets (sk_live_...). Secrets must be kept server-side and never embedded in browser or mobile client binaries.
02. Prepaid Minute Bundles & Automatic Zero-Balance Cut-Off
All billing operates on a prepaid minute-bundle model under Telecom/IT Services SAC 998413 (18% GST applicable). When a tenant's balance reaches 0.00 minutes, token minting automatically returns HTTP 403 ZERO_BALANCE to prevent unapproved overage charges.
03. Acceptable Use & Administrative Suspension
Tenants must comply with applicable telecommunications laws and user consent policies before recording audio/video rooms. Platform operators may suspend accounts engaging in abusive traffic or unpaid chargebacks.